Terms of Use

These Terms of Use ("Terms") govern your access to and use of TeleManager (the "Service"), a platform for managing Telegram bots, subscribers, channels, campaigns and related customer relationship management (CRM) tools. By creating an account or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

TeleManager is a software platform that lets its users connect Telegram bots and channels they own or are authorized to manage, view and organize subscriber and audience data, send messages and campaigns through those bots, and review analytics about that activity. TeleManager is a CRM and messaging-management tool — it does not itself provide, host, or operate any product, service, or activity being promoted through a connected bot or channel. Responsibility for the content sent, and for compliance with any laws applicable to that content, rests with the account holder.

You're responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Accounts may be assigned different roles and permission levels by an administrator within your organization; access to specific features and data is scoped accordingly.

You must be at least 16 years old to use the Service and at least 18 to buy a paid plan. The Service is intended for business use.

You agree not to use TeleManager to:

• Send unsolicited, deceptive, or unlawful messages through connected bots;
• Message people who have not started your bot or otherwise agreed to hear from you, or make it hard for them to stop receiving messages (for example with a /stop command);
• Access or attempt to access bots, channels, or data you are not authorized to manage;
• Interfere with or disrupt the integrity or performance of the Service;
• Attempt to reverse-engineer, scrape, or extract the Service's underlying software; or
• Use the Service in violation of Telegram's own Terms of Service or applicable law.

TeleManager connects to and relies on third-party platforms — including Telegram, and optionally Discord and AI providers used to power in-app assistant features — to function. Your use of those platforms through TeleManager is also subject to their respective terms. We are not responsible for the availability, content, or conduct of any third-party service.

Data you connect to or generate within TeleManager (subscriber lists, messages, campaign content, analytics, and similar) remains yours. We process it as described in our Privacy Policy in order to operate the Service on your behalf.

We aim to keep TeleManager reliable but do not guarantee uninterrupted availability. We may update, modify, or discontinue features of the Service at any time, and may update these Terms from time to time; continued use after a change constitutes acceptance of the revised Terms.

The Service is provided "as is" without warranties of any kind, express or implied. To the fullest extent permitted by law, TeleManager and its operators will not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

Paid plans are billed in advance and renew automatically at the end of each billing period until you cancel. You can cancel at any time from your billing settings and keep your paid plan until the end of the period you have already paid for. All payments are non-refundable, as described in our Refund and Cancellation Policy, which forms part of these Terms.

If you believe content on TeleManager infringes your copyright, email support@telemanager.app with: your contact details; a description of the work and where the infringing material appears; a statement that you believe in good faith the use is not authorized; a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorized to act for the owner; and your physical or electronic signature. We remove infringing material promptly and close the accounts of repeat infringers.

We may suspend or terminate access to the Service for accounts that violate these Terms. You may stop using the Service and ask us to delete your account at any time; we delete account and workspace data within 30 days, as described in the Privacy Policy.

These Terms are governed by the laws of the United States and of the U.S. state in which TeleManager is established, without regard to conflict-of-law rules. This does not remove any rights you have under the mandatory consumer laws of the country where you live.

Questions about these Terms: support@telemanager.app